OMNI has a dedicated Customer Service Team to assist participants and their financial advisors with all 403(b) or 457(b) related inquiries. Our Customer Service Team is based at our headquarters in Rochester, NY and staffed by ten highly trained representatives with five additional representatives available during periods of high call volume.

Contact Customer Service Team

Local: 585.436.OMNI (6664)
Toll Free: 1.877.544.OMNI (6664)

Call Center Hours

7:30 am - 8:00 pm EST
Monday through Friday

*Bilingual (Spanish) call center
7:30 am – 4:00 pm EST
Monday through Friday